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Frequently Asked Questions

Who-Hows

Who are Hire Movers?

Hire Movers is an online marketplace that helps connect people moving with professional movers nationwide.

How do Hire Movers select service providers?

To make sure we’re only listing the best, movers must meet specific criteria based on their; average customer reviews, responsiveness, job acceptance rate, likelihood of showing up on time and completing a damage-free move. 

How do I use the Hire Movers Marketplace?

Select the service needed along with the date, time & location to filter available movers in your area. Pick a team to hire, finalize the booking request by completing the confirmation page with any additional details. That’s it! 

How do Hire Movers protect my stuff?

All movers on our marketplace have contractually agreed to provide, at minimum, basic damage protection. In the event of damages, you should first contact your movers directly to try and reach a resolution. Each Hire Movers order is covered by $0.60 per pound. (For more information click here)

My Movers

Are my movers background checked?

Yes they are.

What will my movers bring with them?

Labor only movers typically bring basic hand tools and dollys. Contact your movers directly to make a request and/or confirm exactly what they will be bringing.

You should plan on having moving blankets, ratchet straps/tie downs & additional packing material such as tape, bubble wrap and shrink wrap as needed.

Can my movers help with packing?

Yes, you can add packing services to your work order. Remember that it’s your responsibility to provide all of the packing supplies.

Will my movers help with driving my truck?

Normally hired laborers do not offer this; however, you are more than welcome to ask them. 

Can I?

Can I reschedule my move?

Yes you can, but there’s no promise that you’ll keep the same movers based on their availability. Double check with your movers directly before rescheduling online.

Can I cancel my move?

Absolutely! The sooner the better. Click (here) to view our cancellation policy. 

Can I keep my movers for longer?

This depends on the their availability. Please check with your hired crew directly.

Can I request additional movers or equipment?

Yes, you can check with your movers directly. 

Should i?

How far in advance should I book my movers?

The earlier the better. You typically want to coordinate movers within one or two weeks of your scheduled move date.

Should I remove my dresser drawers?

No you shouldn’t have to. However, the movers will ultimately make that decision.

Should I disconnect my appliances?

You should plan to disconnect & reconnect appliances yourself. Movers usually don’t do this for liability reasons.

Should I tip my movers?

It’s common practice to tip your movers for a job well done. Gratuity is always appreciated but never expected. We recommend $10-$20 each for smaller moves & $30 each or more for larger moves.